Complaints

If you would like to lodge a complaint, kindly refer to our Complaint Handling Unit.

Correspondence Address Complaint Handling Unit
MPI Generali Insurans Berhad
8th Floor, Menara Multi-Purpose
Capital Square
8, Jalan Munshi Abdullah
50100 Kuala Lumpur
Telephone +603 2034 9918
E-mail Address complaint@mpigenerali.com
Complaint Handling Officer Yeo I–Peng

When you contact us, please provide:

  • Your name and policy or claim number
  • Complaint details — what happened and when