If you would like to lodge a complaint, kindly refer to our Complaints Unit.

Correspondence Address Complaints Unit
MPI Generali Insurans Berhad
8th Floor, Menara Multi-Purpose
Capital Square
8, Jalan Munshi Abdullah
50100 Kuala Lumpur
Telephone +603 2034 9918
Facsimile +603 2034 9918
E-mail Address
Complaint Handling Officer Ho Sook Weng

When you contact us, please provide:

  • Your name and policy or claim number
  • Complaint details — what happened and when